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TERMS & CONDITIONS

 

INTRODUCTION

Welcome to Brescia Bercane’s Website. These terms and conditions set out the legal terms that apply to your use of the website www.bresciabercane.com (Website or Site), the purchase of your products from Brescia Bercane (registered to AHU-0000111.AH.01.02.TAHUN 2017, NPWP: 71.287.782.8-901.000) whose registered office is at 25 Jalan Raya Semer, Kerobokan, Bali 80361, Indonésie (BB, we, us and our).

Your purchase of any of the products offered on the Site (Products) is subject to these terms and conditions and by placing an order for any Product you agree to be bound by them. You should print a copy of these terms and condi- tions for future reference. Use of your personal information submitted to or via the Site is governed by our Privacy and Cookies Policy.

We reserve the right to change these terms and conditions from time to time by changing them on the Site, although no such change will a ect any order you have already placed with us.

 

PRODUCTS

The Products are owned and sold on the Website by BB. BB attempts to be as accurate as possible in the description of the Products. However, we cannot guarantee that any descriptions are totally accurate, complete, reliable or error-free. The images of the Products on the Website are for illustrative purposes only. Although we attempt to display the colours accurately, we cannot guarantee that your computer’s display of the colours accurately re ects the colour of the Products.

The Products sold are supplied for your domestic and private use only. You agree that you will not use the Products for any commercial, business or re-sale purposes. OR, if you want to use them for a shooting or social media for your own Brand, please let us know by contacting us and tag @bresciabercane.

 

 

ORDERING AND AVAILABILITY

Products may be ordered by clicking on the items you wish to purchase and then following the prompts that will appear on-screen. You may check and correct any input errors in your order up until the point at which you submit your order to us by clicking the “Pay Now” button on the checkout page.

After placing an order, you will receive an email from us acknowledging that we have received your order and giving you an order reference number. Please note that this does not mean that your order has been accepted. Your order constitutes an order to us to buy a Product. All orders are subject to acceptance by us. We are not obliged to accept your order and may, at our discretion, decline to accept any order. You do, however, acknowledge that by clicking on the “Pay Now” button, you enter into an obligation to pay for the Product(s). Where we accept your order, we will confirm such acceptance to you by sending you an email that con rms that the Product has been despatched (Despatch Confirmation). The contract between you and us in relation to the Product(s) ordered (Contract) will only be formed when we send you the Despatch Con rmation. After entering into the Contract, we will be under a legal duty to supply you with goods that are in conformity with the Contract.

The Contract will relate only to the Product(s) whose despatch we have confirmed in the Despatch Confirmation. We will not be obliged to supply any other Product(s) which may have been part of your order until the despatch of such Product(s) has been con rmed in a separate Despatch Confirmation.

 

RETURN POLICY

When purchasing from Brescia Bercane, you automatically accept our return policy below.

Brescia Bercane has the right to refuse any return merchandise within reason ( 10 days )

 We understand that purchasing online can sometimes be challenging. Please check our sizing charts carefully before making a purchase or contact our customer service at [email protected] if you need any assistance. We would like to inform you that our sizing chart serves as a guideline and measurements can slightly differ due to cut, design or fabrication.

We cannot accept cross returns or exchanges between stores and the online shop.

 Return conditions:

 If you wish to do return to our online store it will be accepted only if these conditions are met:

  • Return request with order number is sent within a 48 hour period to [email protected]
  • Products should be returned unworn (other than to try them on), unwashed, undamaged and unused with their original tags
  • Invoice/receipt is included in the package
  • The garment is faulty
  • You wish to exchange the size of the same style
  • Swimwear must only be tried on over your own lingerie garments.

Items bought online cannot be return to any Stockist.

We don’t accept any online return which has not been authorized, you must apply for a replacement or cash refund *

Shipping costs are non-refundable and all costs for return shipment are the responsibility of the customer (except of faulty items)

Returns may only be authorized if the customer pays for all shipping and duties both directions.

We are not responsible for products lost in transit.

We do not accept return on faulty garments after 10 working days of purchase date.

After your garment received please allow us 5-7 days for quality check and approval.

We can exchange your items if the size does not fit but we don’t refund for a size problem, we can offer cash refunds for the faulty items but only us can judge if the items is defective or not by the customers service :

 

* When applying for a replacement or eventually cash refund ( only for faulty items), please provide us with the following information at [email protected] :

  • Your name
  • Date your order was placed
  • Your Sales Order Reference Number
  • Your tracking number
  • Brief description of the problem you are experiencing
  • Photo of the faulty items ( in case )

We do not accept any return requests on SALE items. All sales are final, no exceptions.

 

FAULTY PRODUCTS

If any Product you order is damaged or faulty when delivered to you or has developed a fault, you may have one or more legal remedies available to you, depending on when you make us aware of the problem, in accordance with your legal rights. If you believe a Product was delivered damaged or faulty or has developed a fault, you should inform us as soon as possible, preferably in writing to [email protected], giving your name, address and order reference. Nothing in this section affects your legal rights.

 

We reserve the right to amend our Terms and Conditions at any time.

The continued use of www.bresciabercane.com is to accept our new Terms and Conditions.

Thank you for shopping with us at Brescia Bercane !

Take care of you 🙂

Manon & Brescia